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The Case Management Society of America is an international, non-profit organization dedicated to the support and development of the profession of case management. It is based in Brentwood, Tennessee, and supports members through educational forums, networking opportunities, legislative advocacy, and establishing standards to advance the profession.
Our members are kept abreast of programs, news, developments, and activities through CMSA Today which is CMSA's official magazine, Professional Case Management, which is CMSA's official journal, CareManagement Journal, and the CMSA Today eNewsletter.
Please visit the website at https://cmsa.org/ to learn more about the history, current events and educational opportunities available to our members.
The CMSA Southeastern Education Coalition is pleased to present our next educational webinar
Date: Tuesday, August 18, 2026
Time: 6:30 PM - 7:00 PM EST - Networking and Sponsor Introduction
7:00 PM EST - Presentation
Please dial in 10-15 minutes prior to webinar to ensure no technical difficulties
Dr. Watson is a healthcare executive, entrepreneur, and nationally recognized
staffing and workforce strategist with a passion for improving patient outcomes through
innovative care delivery and compassionate leadership. As the President and CEO of Pulse
Staffing and Uptown Homecare, she has spent more than two decades partnering with
hospitals, health systems, pharmacies, and healthcare organizations to solve complex
workforce challenges while advancing quality patient care.
A passionate advocate for family caregivers, she developed The Invisible Patient™
Framework, a caregiver-centered approach that helps healthcare professionals recognize
the profound impact caregiver burden has on discharge planning, care transitions,
readmissions, and overall patient outcomes. Her presentations combine evidence-based
practices with compelling storytelling and practical strategies that attendees can
immediately implement within their organizations.
Whether speaking to healthcare executives, case managers, clinicians, or emerging
leaders, Raven's engaging and practical presentations challenge audiences to think
differently, lead with compassion, and create lasting change.
Host Chapter: CMSA Houston/Gulf Coast Chapter
Upon completion of this presentation, participants will be able to:
Describe the characteristics and healthcare implications of the Sandwich Generation.
•
Identify caregiver burden as a clinical and social determinant of health that influences patient outcomes.
•
Implement caregiver assessment strategies during discharge planning and transitions of care.
•
Utilize The Invisible Patient™ Framework to strengthen interdisciplinary care coordination.
•
Recommend evidence-based community resources and interventions that support caregivers and help reduce avoidable healthcare utilization.
** Please note that if you are late signing into this webinar, you will not be eligible to receive CE credits. Please sign in 10 minutes prior to start time.
CMSA National Members: Free
Continuing Education Sponsor:
Looking for Sponsors to partner with us in 2026
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Would you like to become a business sponsor for an Educational Meeting? Click this link to find out further information. Please reach out if you are interested in sponsoring an event via email: |
